Choosing the right plan depends on your needs! For light browsing and streaming, start with JOI 25. Larger households or gamers? Go for JOI 75 or JOI 150. Need help? Our team is here to guide you!

We are dependent on our upstream provider to have available capacity within their installation calendar to accommodate our orders. That said, installation usually happens within 5-7 days for customers with existing Internet service. Installation can be a bit longer for new construction homes.

JOIBucks is NetJOI’s loyalty program where customers can earn loyalty points for purchases, on-time payments and more. These points can be redeemed for discounts on service and more.

NetJOI provides service to most areas in Alberta. Once you place an order, we’ll perform a quick address check to confirm service availability at your location. Rest assured, we’ll keep you updated!

Service-versary is our way of celebrating your time with us! Every year on the anniversary of your activation, you earn extra JOIBucks as a thank-you for being part of NetJOI!

NetJOI leverages the service of the foremost Internet payment gateway (Stripe) to secure, protect and charge your credit card. For customers without access to a major credit card, please contact us to discuss your options.