Archive for the ‘Customer Experience’ Category

August 25, 2025
Over the past few weeks, Telus and Koodo have rolled out a major change to how their AutoPay discounts work, and it’s catching some customers off guard. As reported by MobileSyrup, new customers who want to receive the monthly AutoPay discount must now pay directly from a bank account. Credit cards and digital wallets no […]

August 21, 2025
Finding the right Internet for your apartment isn’t always plug-and-play. Between building layouts, connection types, and budget constraints, it’s easy to feel overwhelmed. But don’t worry, these smart tips will help you pick the perfect setup for apartment living. 1. Start With a Speed That Matches Your Lifestyle A solo renter who streams Netflix occasionally […]

August 16, 2025
How Much Data Does Zoom Use? Zoom has become a daily tool for everything from work meetings to virtual family dinners. It’s a video conferencing platform that lets you connect face-to-face over the Internet – great for remote work, school, and staying in touch. But if you’re on a limited Internet plan – or just […]

February 14, 2025
4G vs 5G in Canada: What You Need to Know As Canada strides into a new era of digital connectivity, the rollout of 5G networks across the nation marks a pivotal transformation in our telecommunication landscape. This evolution from 4G to 5G is not just a step but a giant leap, offering Canadians unprecedented speeds […]

January 26, 2025
Knowing the difference between megabytes (MB) and megabits (Mb) is essential for choosing the right Internet plan and efficiently managing your mobile data usage. In this article, you’ll learn the fundamental differences between MB and Mb, how these units affect your Internet experience, and why they’re critical when choosing an Internet package. Our guide will […]

July 25, 2024
Save Even More with NetJOI Rewards 🎉 Real Rewards for Real Customers At NetJOI, we think loyalty should be celebrated – not ignored. While many providers focus only on flashy intro deals, we reward customers both new and returning. Whether you’ve been with us a week or a few years, there’s always a little extra […]

June 16, 2024
Having reliable and affordable Internet service is crucial for everyone—from students and remote workers to avid gamers and streamers. At NetJOI, we understand the importance of consistent, high-speed Internet and digital phone services at prices that won’t break the bank. That’s why we’re excited to introduce our unique Pricing Promise: the price you pay today […]

October 20, 2023
The Future (Cheap?) Affordable Internet The importance of a stable, fast, and affordable internet connection cannot be overstated today. As the backbone of global communication, the Internet is pivotal in shaping the future. Let’s delve deeper into what we can anticipate in the realm of affordable Internet and its implications for the global community. The […]

April 4, 2023
For many Canadians, the announcement about the Rogers/Shaw merger getting approved made our stomachs drop. On the streets, the consensus is that the last thing we need is another behemoth telecom operator. Several entities from the various federal and provincial governments have promised to keep a close eye on whether the combined company delivers on […]