If you live in Kingston, you’ve probably noticed one thing: almost everyone talks about unlimited Internet. Whether it’s students sharing a busy off-campus house, families juggling multiple screens, or residents frustrated by promotional pricing, unlimited data has become the default expectation here.
But while unlimited Internet is easy to find, choosing the right provider in Kingston is not. That’s because this city has a unique mix of:
- older and newer cable routes
- partial fibre coverage
- pockets with higher congestion
- neighbourhoods where available speeds vary block-by-block
- a long history of promotional offers that jump in price later
So this guide focuses on the real question Kingston residents are trying to answer:
“Which unlimited Internet provider should I choose, and how do I avoid surprises?”
What “Unlimited Internet” Means in Kingston (and Why It Matters)
Unlimited Internet simply means:
- no data caps
- no overage charges
- the freedom to stream, game, work, and browse without tracking usage
In Kingston, unlimited matters more than usual because:
1. Many households run multiple devices at once
Kingston homes often have:
- several TVs
- laptops for school or work
- game consoles
- tablets
- smart home devices
Unlimited makes the experience smoother, especially during peak evening hours.
2. Older Wi-Fi equipment slows things down
Even with unlimited data, an older router can make your home feel slow.
3. Kingston has mixed infrastructure
Unlike cities dominated by fibre, Kingston still relies heavily on cable routes.
This means two houses on the same block can qualify for different maximum speeds.
4. Kingston has a huge student population
Queen’s University and St. Lawrence College contribute tens of thousands of students to the city. Shared student houses often have 4–8 people online at once, making unlimited plans a near-necessity during exam season, streaming nights, and gaming sessions.
To learn more about NetJOI service in your area, you can also view our Kingston Internet page.
How Kingston’s Internet Network Works (The Quick Version)
Here’s the simplest way to understand Kingston’s Internet landscape:
- One major cable provider supplies most of the physical lines
- Fibre exists in some neighbourhoods, but not everywhere
- Smaller ISPs (including NetJOI) use wholesale cable routes to offer service
- Speed availability is tied to your specific address
- Price stability varies widely between providers
If you want a deeper look at why Canadian cities often end up like this, our report,
Why Internet Costs Are So High in Canada, breaks down the national picture.
How to Choose the Right Unlimited Internet Provider in Kingston
Almost every provider in Kingston now offers “unlimited Internet,” so the real differences come down to:
1. Long-term price stability
Kingston residents tell us this is their #1 concern:
“Will my bill jump after 12 months?”
Many large providers have shifted toward messaging like “multi-year price lock” or “guaranteed rates,” but keep a close eye on:
- what happens after the lock ends
- whether the lock applies to your exact plan
- whether equipment fees change
- what happens if you move
This is where independent ISPs often stand out: simpler, more predictable billing.
2. Fees that aren’t obvious at signup
These may include:
- installation fees
- modem rental or return fees
- activation charges
- Wi-Fi equipment fees
- shipping/handling fees
- cancellation penalties
Kingston residents regularly mention that these “extras” are what make them switch providers.
3. Realistic speed expectations for your home
Unlimited data = usage freedom
Speed = infrastructure
Because Kingston is a patchwork, your home may qualify for:
âś” higher speeds
âś” moderate speeds
âś” or older routes with lower maximums
The only accurate way to know is to run an address check (more on that below).
4. Support that doesn’t feel distant
Kingston has a strong “community-driven” mindset.
Many residents prefer transparent, human-scaled support rather than large call centres where you repeat your story three times.
5. Predictability – not just the lowest sticker price
The “cheapest” plan often becomes the most expensive once:
- introductory pricing expires
- fees are added
- equipment charges kick in
- the second year begins
That’s why stability and transparency matter more in Kingston than chasing the lowest upfront number. Some Kingston residents also compare independent ISPs after reading about changes in the market, including the recent Oxio acquisition.
Why Post-Promo Surprises Hit Hard in Kingston
This is where local context matters.
Kingston isn’t like Toronto, where fibre competition is intense and deals overlap constantly. Kingston’s infrastructure mix means many residents feel they have:
- few realistic options
- one dominant cable provider
- scattered fibre availability
- promotional pricing that’s hard to track
So when the first-year rate jumps, customers often feel stuck.
The Value of Ongoing Care (Service-versary)
This is where ongoing support becomes a major factor.
NetJOI’s Service-versary program returns value to customers every year they stay:
• Year 1: 5% off
• Year 2: 10% off
• Year 3: 10% off
• Year 4+: 15% off
This means the longer you stay, the more you benefit without hunting for promos or calling retention teams.
More importantly, it’s predictable.
Your bill doesn’t jump after 12 months.
You don’t have to renegotiate.
You don’t have to worry about losing an offer.
For many Kingston residents, especially families budgeting long-term, this matters more than saving $5 upfront.
If you’re considering adding home phone, NetJOI Digital Phone works with any Kingston address, any Internet Service Provider and includes Canada-wide calling.
Unlimited Internet with NetJOI in Kingston
NetJOI provides unlimited Internet service across Kingston using existing cable infrastructure, offering:
- unlimited data
- no contracts
- locked-in pricing
- personal, small-team support
- Service-versary rewards
- simple setup using your existing line
Because Kingston’s infrastructure varies a lot by neighbourhood, the speeds your home qualifies for depend on your exact address.
To check what’s available for your home, use our Ontario Internet availability tool. Kingston residents who want a simple TV alternative can also explore NetJOI TV, which offers 35+ channels without contracts.
What Kingston Residents Ask Us Most
1. Is unlimited Internet truly unlimited here?
Yes, no caps and no overage fees.
2. Why does my neighbour qualify for different speeds?
Different cable routes serve different blocks. Kingston’s network isn’t uniform.
3. Do unlimited plans improve performance?
Unlimited affects usage, not speed. Your speed depends on infrastructure + your home Wi-Fi setup.
4. Is fibre available everywhere?
No. Some Kingston neighbourhoods have fibre, others are still cable-only.
5. What’s the biggest difference between providers?
Predictability: fees, support, and long-term pricing.
Final Thoughts
Unlimited Internet is standard in Kingston, but not all unlimited plans are equal.
Because the city relies on a mix of cable and partial fibre coverage, and because many homes experience year-two price increases, the real challenge is choosing a provider that delivers:
- stable pricing
- honest terms
- consistent performance
- Wi-Fi guidance when needed
- human-level support
If you want to compare broader Internet fundamentals, explore our Internet Guides hub.
And when you’re ready, you can check what speeds your specific Kingston address supports.
