Staying connected across borders shouldn’t be complicated.
With NetJOI Phone, you can call over 200 countries worldwide from Canada at simple, low per-minute rates. No contracts, no confusing add-ons, and no surprise fees. Every NetJOI Phone plan supports international calling; you just pay the per-minute rate for the country you dial.
If you choose JOI Plus World, you also get discounted international rates and a monthly credit that stretches your calls even further.
How international calling works with each plan
Here’s how international calling behaves on each NetJOI Phone plan:
- JOI Basics
• Unlimited calling within Canada included.
• You can still call the U.S. and other countries using our international per-minute rates shown on this page.
• Anything outside Canada (including the U.S.) is treated as international and billed by the minute. - JOI Plus
• Unlimited calling within Canada and the U.S. included.
• Calls to other countries use the international per-minute rates in the table below. - JOI Plus World
• Everything in JOI Plus (Canada + U.S. included).
• Discounted international rates to many popular destinations.
• Monthly international calling credit (for example, $5 each month applied automatically to your international usage).
No matter which plan you start with, you can always add international calling and pay only for what you use.
Why people use NetJOI for international calling
- Low, transparent per-minute rates
- No contracts or term commitments
- Works with any Internet provider in Canada
- Keep your existing home phone number in most cases
- VoIP quality optimized for Canadian networks
- Flexible: call a lot one month, less the next
International Calling Guides
Looking for country-specific dialing instructions and rates? Start with our most popular calling guides:
Sample international calling rates
Our most popular calling destinations from Canada – simple, low per-minute rates.
| Destination | Rate (per minute) |
|---|---|
| India (Landline/Mobile) | 1.05¢ |
| China (Mobile) | 0.70¢ |
| Hong Kong (Mobile) | 0.37¢ |
| Mexico City | 0.59¢ |
| Peru (Lima) | 0.72¢ |
| Pakistan (Mobile) | 2.77¢ |
| United Kingdom (Landline) | 0.91¢ |
| United Kingdom (Mobile) | 1.67¢ |
| Jamaica | 5.62¢ |
| Trinidad & Tobago | 5.62¢ |
| Philippines (Mobile – Smart) | 13.69¢ |
Note: Rates shown are based on a 60-second billing interval and may vary by carrier or mobile operator. Full country list available below.
*On JOI Basics, calls to the U.S. use the international rates table.
Full international calling rates by country
How billing and credits work
- International calls are billed by the minute.
- Your monthly international credit (on JOI Plus World) is automatically applied to your usage first.
- Once your credit is used up, additional international calls are billed at the per-minute rates shown on this page.
- There are no per-call connection fees, no setup fees, and no hidden surcharges from NetJOI. International calls are billed only by the per-minute rate shown on this page.
Frequently asked questions
Can I make international calls on JOI Basics?
Yes.
JOI Basics includes unlimited calling within Canada. When you call any number outside Canada (including the U.S.), those calls simply use the international per-minute rates on this page.
If you find yourself calling internationally often, you can always switch to JOI Plus or JOI Plus World.
What’s the difference between JOI Plus and JOI Plus World?
- JOI Plus:
• Unlimited Canada and U.S. calling included.
• Other countries billed at standard international per-minute rates. - JOI Plus World:
• Unlimited Canada and U.S. calling included.
• Discounted international rates to many destinations.
• Monthly international calling credit to help lower your bill.
Do I need a special add-on to call internationally?
No.
As long as international calling is enabled on your account, you can dial overseas just by using:
011 + country code + number
If you are not sure whether international calling is enabled yet, just reach out and we’ll confirm or switch it on.
Do NetJOI international calls work with any Internet provider?
Yes.
NetJOI Phone works over almost any stable Internet connection in Canada. That includes Internet from the big providers (Bell, Rogers, Telus, Shaw, Eastlink, etc.) and most independent ISPs.
Can I see my international call usage and costs?
Yes.
You can log into your phone portal to see recent calls, destinations, and charges. If you ever have questions about a charge, just send us a message and we’ll walk through it with you.
Ready to start calling overseas?
If you already have NetJOI Phone, you can start using the international calling rates on this page right away once international calling is enabled on your account.
If you are new to NetJOI, choose the plan that fits how you call:
- JOI Basics if most of your calls are within Canada and you only occasionally dial overseas.
- JOI Plus if you regularly call both Canada and the U.S. and sometimes other countries.
- JOI Plus World if you frequently make international calls and want discounted rates plus monthly credit.
