To help us prepare your activation as smoothly as possible, please answer a few quick questions below.

Most customers complete this form in less than 2 minutes.

Your Details

Name

Your Setup

What type of home is this?
Do you have a coax cable outlet near where the modem will be connected?
Are you replacing an existing cable Internet provider?

Are there any access restrictions or installation details we should know about?

Examples: apartment or condo buzzer code, concierge or front desk instructions, gated communities, locked utility rooms, landlord or building access requirements, aggressive pets, difficult cable access, steep or metal roofs.

Important: If a technician visit is required, some technicians may not call before arriving. If you live in an apartment, condo, or gated community, please include your buzzer code, concierge instructions, or any other information the technician will need to access the property and help avoid a missed appointment.

Optional Notes & Photos

This section is optional, but photos of your coax outlet or current setup can help us identify potential issues before activation and may even avoid the need for a technician visit.
Drop files here or
Accepted file types: jpg, jpeg, png, heic, heif, pdf, Max. file size: 30 MB, Max. files: 5.