We’re Built Different. Priced Fair.
Founded in the chaos of COVID-19, we set out to deliver fast, reliable Internet and phone services, without the Big Telecom nonsense. That means no surprise price hikes, no robots, and no contracts. Just JOI.
We believe great service should be affordable, accessible, and actually enjoyable. Whether you’re binge-watching, video-calling, or just trying to email your landlord — we’re here to keep you connected without the stress.
Think of us as your digital fairy godparents: no wand, no glitter, but way better customer support.
In 2020, the world was stuck at home… with terrible Internet. We thought: "Why not fix this mess?" But we weren’t just frustrated customers - we had already spent years working inside the telecom industry. We’d seen how the sausage gets made: inflated pricing, confusing bundles, and customer service that makes you question your life choices. So, we built NetJOI to do things differently. Faster, fairer service for Canadians who deserve better. No gimmicks. Just JOI.
Founded during COVID-19.
Expanded to Alberta, Ontario, Quebec & Nova Scotia
Introduced the Price Lock Promise
Helped thousands escape Big Telecom
TV added. And we're just getting started.
But an internet connection is more than just about having a fast connection, right? What about the few occasions (at least with us) when you must pick up your phone and call the customer representatives? We eliminate the “I’d rather do my taxes than call customer service” stress to give you a 10/10 experience; and to make sure you internet again.
We’re a small team of tech lovers, problem solvers, and JOI spreaders. From setup help to “why isn’t this working?” — we’re here with answers, empathy, and actual names you’ll get to know.
We’ve worked behind the scenes in telecom, so we know what not to do.
At NetJOI, we keep things simple: locked-in pricing, Service-versary rewards, and real people ready to help. No surprises. No stress. Just solid service and good vibes.
Prices shown do not include taxes. Modem rental is included with all Internet plans unless you choose to purchase your own. Speeds may vary based on location, usage patterns, network conditions, and your equipment. Maximum speeds are based on wired connections; actual performance may be lower over Wi-Fi. Use of the service, including unlimited data, is subject to our Internet Terms of Service. NetJOI TV service is delivered through IPTV plans provided by Atop TV. Available to new NetJOI customers where service is technically feasible. Llama therapy not included — but friendly, local support is.
