Last updated: June 2026

If you’re comparing Internet providers in Nova Scotia, you’ve likely come across both Eastlink and NetJOI.

Eastlink is one of Atlantic Canada’s largest telecommunications companies and the primary cable Internet provider across much of Nova Scotia. NetJOI is an independent Canadian Internet provider that offers unlimited Internet, home phone, and TV services in many of the same communities.

Whether you’re moving to Nova Scotia, looking for an alternative to your current provider, or simply trying to lower your monthly bill, this guide compares Eastlink and NetJOI to help you make an informed decision.

Note: Internet plans, pricing, promotions, and policies can change over time. This comparison reflects publicly available information at the time of writing. Always confirm the latest details directly with each provider before making your decision.

💡 What this means for you
There isn’t a single “best” Internet provider for everyone. This guide is designed to help you compare Eastlink and NetJOI so you can choose the service that best fits your household, budget, and priorities.

At a Glance

NetJOI may be a good fit if you:

• Want unlimited Internet with no contracts.
• Prefer straightforward monthly pricing.
• Like supporting an independent Canadian Internet provider.
• Want the flexibility to bring your own compatible modem.
• Prefer ordering online.
• Appreciate digital-first customer support.

Eastlink may be a good fit if you:

• Prefer dealing directly with the network owner.
• Want access to retail locations.
• Prefer bundled services.
• Already have services that meet your household’s needs.

Quick Comparison

Comparing Internet Plans & Pricing

Price is often the first thing people compare, but it shouldn’t be the only factor.

When evaluating Internet providers, consider:

• Is the advertised price promotional or ongoing?
• Is unlimited data included?
• Is there a contract?
• Can you bring your own modem?
• Are installation or activation fees charged?
• How is customer support provided?
• Is self-installation available?

Looking beyond the monthly price often gives a much clearer picture of long-term value.

Network & Reliability

One of the most common questions people ask is:

“Will my Internet be different if I switch?”

In eligible service areas across Nova Scotia, NetJOI provides Internet service using Eastlink’s existing cable infrastructure. Because the underlying physical network is the same, your Internet experience will generally depend more on your chosen plan, your home’s wiring, and your Wi-Fi equipment than the provider name itself.

For many customers, switching providers doesn’t mean replacing the network, it simply means choosing a different company to provide and support the service.

Switching from Eastlink

Many people assume switching Internet providers is complicated.

In reality, it’s often much simpler than expected.

Step 1 – Check Availability

Confirm that NetJOI service is available at your address.

Step 2 – Choose Your Internet Plan

Select the speed that best matches your household.

Step 3 – Receive Your Equipment

Choose to rent a modem or use your own compatible DOCSIS 3.1 modem.

Step 4 – Activation

Many customers complete a self-installation, while some addresses may require a technician visit.

Step 5 – Enjoy Your New Service

Connect your devices and start using your new Internet service.

Frequently Asked Questions

Does NetJOI use Eastlink’s network?

Yes. In eligible service areas throughout Nova Scotia, NetJOI provides Internet service using Eastlink’s cable infrastructure.

Will my Internet be slower?

Not necessarily. If you’re comparing equivalent speed plans, many customers notice little or no difference in day-to-day performance because the underlying cable network is the same.

Can I use my own modem?

Yes.

NetJOI supports a range of compatible DOCSIS 3.1 modems, or you can rent one if you prefer.

Can I keep my home phone number?

In most cases, yes.

Existing phone numbers can often be transferred when switching providers.

Will there be downtime when switching?

Every installation is different, but many customers experience little or no interruption during the transition.

Will I Lose My Email Address?

If you currently use an email address provided by your Internet provider (such as @eastlink.ca), you’ll usually want to migrate your email before cancelling your existing service.

If you already use Gmail, Outlook, or another independent email provider, switching Internet providers generally won’t affect your email.

Is NetJOI available everywhere Eastlink is?

Not always.

Availability depends on your specific address, so it’s always best to check before ordering.

Final Thoughts

Eastlink and NetJOI both offer reliable Internet service throughout many parts of Nova Scotia.

If you’re happy with your current provider, there may be little reason to switch. However, if you’re comparing Internet providers because you’re looking for competitive pricing, unlimited data, or an alternative to your current service, NetJOI is worth considering alongside other available options in Nova Scotia.

Ultimately, the best Internet provider is the one that best fits your household’s needs, budget, and priorities.