🍁 Keep your Internet provider. Keep your phone number. Plans from $11.95/month.
Looking for a home phone or VoIP provider in St. John’s? NetJOI Digital Home Phone works with Bell Aliant, Eastlink, or any other suitable Internet provider, so you can switch your phone service without changing your Internet.
Plans start at $11.95/month with unlimited Canada calling, voicemail, caller ID, and other popular calling features. There are no contracts, and you can continue using the home telephone you already have.
Already have a 709 or 879 number? We can transfer eligible St. John’s numbers to NetJOI. We’ll handle the transfer for you, so you can switch phone providers without changing the number friends, family, doctors, and other important contacts already know.
Have a 709 number? Keep it if you can. New 709 numbers are now very limited through our carrier, so customers requesting a brand-new number may receive an 879 number instead.
Keep the Internet You Already Have
If you’re happy with Bell Aliant, Eastlink, or another Internet provider, there’s no reason to change it just to get a different home phone service. NetJOI uses VoIP or Voice over Internet Protocol to deliver your home phone service over your existing Internet connection rather than a traditional phone line. That means your Internet and phone services don’t have to come from the same company.
You can keep your current provider, use the home telephone you already have, and choose a NetJOI plan based on how you actually call.
A small ATA adapter connects your home telephone to your Internet router. Once everything is set up, you use your phone much like you do today, without needing NetJOI Internet or signing up for a larger telecom bundle.
“We are new customers to NetJOI, and so far have been very happy with a smooth transition from our old company. Service is good, calls are not dropped, and we are quite pleased with the service provided so far.”
– Beverley Peden • Google Review
Why Choose NetJOI Home Phone & VoIP in St. John’s?
For many households, home phone still serves a simple purpose: keeping a familiar number, making reliable calls, and staying connected without paying for services they don’t need.
NetJOI Phone starts at $11.95/month, includes popular calling features, and works with the Internet connection you already have. There are no contracts, and you can rent an ATA, purchase one from us, or use compatible equipment you already own.
If you regularly call outside Canada, you can also add U.S. or Global Calling options without changing providers.
Home Phone & VoIP Plans
- JOI Basics – $11.95/month
JOI Basics includes unlimited calling across Canada, along with popular calling features such as voicemail and caller ID.
It’s a straightforward option for households that mainly call within Canada and want predictable monthly home phone service.
- JOI Plus – $16.95/month
JOI Plus includes unlimited Canada and U.S. calling, along with popular calling features.
If you regularly call family, friends, or businesses in the United States, those calls are included in the monthly plan.
- JOI International – $19.95/month
JOI International includes unlimited Canada calling plus a $5 monthly Global Calling credit.
The credit can be used toward calls to the U.S. and other international destinations at our published per-minute rates.
Use the Home Phone You Already Have
You don’t need to replace your existing telephone to use NetJOI Phone. A compatible ATA – Analog Telephone Adapter – connects your regular telephone to your Internet router and allows it to work with digital phone service. This gives you a simple digital home phone setup using the telephone and Internet connection you already have.
You can choose whichever equipment option makes the most sense for your home:
- Rent a NetJOI ATA: $4/month
- Purchase a 1-port HT801: $59.95 and receive your second month of phone service free
- Purchase a 2-port HT802: $69.95 and receive your second month of phone service free
- Bring Your Own ATA: use your own compatible adapter as long as it isn’t locked to another carrier
The HT801 supports one phone line. The HT802 has two phone ports and is useful if you need two separate lines or simply want more flexibility with your setup.
If you bring your own compatible ATA, we’ll provide the settings needed to connect it to NetJOI Phone.
Keep Your St. John’s Phone Number
Yes – St. John’s phone numbers can be transferred to NetJOI, and we already have customers in the area whose numbers have been moved successfully.
If you already have a 709 number, transferring it means you can switch providers without changing the number people already know. We handle the transfer request for you; just keep your existing phone service active until we confirm that the move is complete.
Newfoundland and Labrador also uses the 879 area code, which serves the same province-wide calling area.
Already Have a 709 Number? It’s Worth Keeping
New 709 numbers are now very limited through our carrier.
That means customers asking for a brand-new phone number may receive an 879 number instead. If you already have a longtime 709 number, keeping it when you switch can be especially valuable.
You won’t have to update friends, family, doctors, financial institutions, businesses, or anyone else who already has your number.
Want to Keep the Number but Not the Home Phone?
Sometimes the number matters more than the telephone itself.
If you have an eligible number you want to preserve but no longer need a separate home phone, Keep My Number lets you retain it for $9.95/month without using an ATA adapter.
Incoming calls can be forwarded to your mobile phone, sent to voicemail, or delivered as voicemail messages to your email.
It can be useful if you’re downsizing, travelling, moving, or simply want to get rid of a home phone you rarely use while keeping a familiar number.
Learn About Keeping Your Phone Number ›
Calling Outside Canada
JOI Basics already includes unlimited calls throughout Canada, while JOI Plus adds unlimited calling to the United States.
For calls farther afield, NetJOI offers Global Calling. JOI International includes a $5 monthly Global Calling credit, while customers on JOI Basics or JOI Plus can add a $5, $10, or $20 monthly credit.
Those credits can be used toward calls to destinations around the world at our published per-minute rates.
View International Calling Rates ›
VoIP & Home Phone Service Across Newfoundland and Labrador
NetJOI Digital Home Phone can be used anywhere in Newfoundland and Labrador where you have a suitable Internet connection.
That includes St. John’s, Mount Pearl, Paradise, Conception Bay South, Corner Brook, Gander, Grand Falls-Windsor, and communities throughout the province.
You don’t need NetJOI Internet. If you already have a reliable connection from Bell Aliant, Eastlink, or another provider, you can use that connection for NetJOI Phone.
Getting Started
Switching your home phone doesn’t mean changing everything else in your home.
Choose the NetJOI Phone plan that fits how you call, then tell us whether you want to keep your existing number or receive a new one. If you’re transferring a number, we’ll manage the transfer request for you.
You can rent or purchase an ATA from NetJOI or bring your own compatible unlocked adapter. Once your service is ready, connect your telephone to the ATA and the ATA to your router.
If you’re transferring an existing number, keep your current phone service active until we confirm the transfer is complete.
Frequently Asked Questions
Do I need NetJOI Internet to use NetJOI Phone?
No. NetJOI Phone works with any suitable Internet provider, including Bell Aliant, Eastlink, and others.
What is VoIP?
VoIP stands for Voice over Internet Protocol. It lets your home phone calls travel over your Internet connection instead of a traditional phone line. NetJOI VoIP works with Bell Aliant, Eastlink, or another suitable Internet provider.
Can I keep my current St. John’s phone number?
Yes. We have customers in St. John’s whose existing numbers have been successfully transferred to NetJOI. We’ll handle the transfer request for you.
Can I keep my 709 number?
Yes, if you already have a transferable 709 number, keeping it is often the best option. New 709 numbers are very limited through our carrier, so customers requesting a new number may receive an 879 number instead.
What is the 879 area code?
879 is the newer area code used alongside 709 in Newfoundland and Labrador. If you request a new phone number, you may receive an 879 number depending on available inventory.
Can I use my existing home telephone?
Yes. Your current telephone connects to an ATA adapter, which connects to your Internet router.
Is NetJOI a VoIP provider in St. John’s?
Yes. NetJOI provides digital home phone and VoIP service in St. John’s and throughout Newfoundland and Labrador wherever you have a suitable Internet connection.
Can I bring my own ATA?
Yes. You can use your own compatible ATA as long as it isn’t locked to another carrier. We’ll provide the settings required to connect it to NetJOI Phone.
How much does a NetJOI ATA cost?
You can rent one for $4/month, purchase an HT801 for $59.95, or purchase an HT802 for $69.95. Purchase a NetJOI ATA and your second month of phone service is free.
What’s the difference between the HT801 and HT802?
The HT801 has one phone port. The HT802 has two phone ports and can support two separate lines.
Can I keep my number without keeping a home phone?
Yes, if the number is eligible for transfer. Keep My Number costs $9.95/month and lets incoming calls reach your mobile phone or voicemail without requiring an ATA.
Can voicemail be sent to my email?
Yes. Voicemail messages can be delivered to your email.
Does NetJOI Phone work during a power outage?
Like other Internet-based phone services, NetJOI Phone relies on your Internet equipment and ATA having power. If keeping phone service during an outage is important to you, a battery backup or UPS can help keep your modem, router, and ATA running for a period of time, provided your Internet provider’s network remains operational.
Is NetJOI Internet available in Newfoundland and Labrador?
Not currently. NetJOI Digital Home Phone can still be used with Bell Aliant, Eastlink, or another suitable Internet provider.
Can I make international calls?
Yes. JOI International includes a $5 monthly Global Calling credit. JOI Basics and JOI Plus customers can add a $5, $10, or $20 monthly Global Calling credit for calls to destinations around the world at our published per-minute rates.
Learn More About Digital Home Phone
If you’re comparing phone services or want to learn more before switching, these guides may help:
What Equipment Do I Need for VoIP? ›
How to Keep Your Phone Number Without Keeping Your Current Phone Service ›
Cheap VoIP Home Phone Plans in Canada ›
Ready to Switch Your St. John’s Home Phone?
Keep the Internet service you already have, keep your familiar phone number, and choose a home phone plan based on how you actually call.
NetJOI Phone starts at $11.95/month, works with Bell Aliant, Eastlink, and other suitable Internet providers, and gives you the flexibility to rent, purchase, or bring your own compatible ATA.
Explore NetJOI Phone in Other Atlantic Cities:
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